Our Staffing Teams
At St Michaels Homes we believe that our staff are the heart and soul of our company and with good selection and training being a key component in being able to offer and deliver excellent quality person centred care. Over the years we have built up a good team of staff, many of whom, have been with us for many years. Some have been with us since we opened our doors in 1991.
All our staff undergo thorough, ongoing training to ensure that we can offer an excellent level of care, which we consider to be far in excess of that required by industry regulators.
We operate a full schedule of training via our in house, fully qualified training manager. This gives all of our staff the opportunity to self-develop and grow within the company. This allows our home to meet, and indeed exceed the National Minimum Standards when related to staff training.
The majority of our staff are qualified to NVQ/QCF2 or above standard. Other training topics are completed on a regular basis.
Staffing ratio to residents depend on residents care needs. The more care needs that are required, the more staffing will be deployed.
Following admission you will be allocated a dedicated personal key worker who will work towards fully understanding your requirements and become a friendly familiar face. The key workers role is to assist and encourage you to continue your links with families, friends, leisure pursuits, activities and personal grooming. Your key worker will also communicate your needs and wishes to the care team on your behalf. Life books play an important factor in understanding our resident looking at who, what and where they came from and this will all be completed by the Key Worker.